Frequently Asked Questions
Everything you need to know about Redbarn's premium pet treats and services.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you or your pet are not completely satisfied with your purchase, please contact our customer service team for a full refund or exchange.
Where are your pet treats manufactured?
The majority of our products are made in our company-owned plants in the USA or in our family-owned facility in Paraguay, ensuring strict quality control and safety standards.
Do you offer free shipping?
Yes, we offer free standard shipping on all domestic orders over $49 within the contiguous United States.
Are Redbarn products safe for puppies?
Many of our treats are suitable for puppies; however, we recommend supervising your pet during treat time and consulting the specific product packaging for age and size recommendations.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.